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Leveraging Online Engagement with Syscom's Furniture ERP Software
It takes more than distinguished craftsmanship to transform your passion for furniture design into a digital empire. As the eCommerce world overtakes the high street, you have to account for the demands of distributors and the cost of labour, raw materials, and transportation. Without the visibility that furniture ERP software can provide, your production planning, inventory management, sales orders, material resource planning delivery, and shipping can be left isolated and ineffective. Syscom’s furniture manufacturing software, Syscom 365 Furniture, is the premium solution to appeasing customers, cutting costs, and controlling your catalogue.
Customer Satisfaction Guarantee
Furniture ERP software can make customer service management a breeze. Logging customer support cases and enquiries can be streamlined and simplified across many channels, including email, phone, SMS, and live chat. Syscom 365 Furniture, which is an add-on app for Microsoft Dynamics 365, tracks sales data and individual customer activities: interactions, patterns, and preferred channels.
Customer service software can form a buyer persona for insights and recommendations to improve relations with existing and new clients, and quickly set up repeat orders. Furniture ERP software can also identify trends to calculate more accurate forecasting.
Solid customer relationships are the foundation of any successful business. Our furniture production software does this by proactively resolving support issues, being available to clients on an omnichannel level, facilitating a responsive service model, and tracking information related to customer, product, and market activity. The machine learning of ERP for furniture manufacturing grants you detailed analysis that guides you towards better decisions, improved customer experience, and a healthier business model.
Product Configurator
As a furniture manufacturer, you must deal with thousands of product variables, with varying combinations of colours, metals, materials, fabrics, shapes, and sizes. Add on fast-moving environments, customer expectations, delivery deadlines, and configuration becomes a significantly complex endeavour. With Syscom 365 Furniture’s product configurator: not anymore!
The product configurator in Syscom 365 Furniture simplifies the once-complicated sales order process by supplying customers with real-time live updates on products, prices, and stock. It also provides a "build your own" interface to let shoppers customise their products with all available variations. This custom product is given a unique bill of materials (BOM) and routing instructions that are then assigned to production.
Any unanticipated modifications are quickly registered, and the entire product range is adjusted accordingly. Syscom 365 Furniture ERP software does all this in a seamless motion to save time, and resources, reduce the risk of faulty goods and maintain an efficient operation.
Top-to-Bottom Clarity
According to statistics, furniture is expected to be one of the fastest-growing industries in the new wave of electronic shopping by 2024. With this information looming over, investing in digital visibility whilst the market is still in its infancy is essential for survival. This is what Syscom's ERP software for the furniture industry can do for you. IoT (Internet of Things) devices can capture substantial amounts of data, that can be analysed to spot emerging issues or areas of improvement across ordering, production, and delivery. Key insights can be discerned in a matter of seconds to discover new ways to unlock your business’s true potential. Syscom's furniture production software tackles everyday challenges facing furniture manufacturers such as:
Inventory Management
Primitive inventory management might make it hard to check stocks at a glance due to unintegrated systems. Syscom's furniture ERP software app works with the advanced inventory management tools of Microsoft Dynamics 365 - it can manage your stocks, alert you when they’re low, free up working capital, reduce safety stocks, improve availability, and simplify material ordering. With furniture production software, you can tightly balance your supply and demand to remain relevant and dependable to your customers.
Scheduling Conflicts
A poorly managed schedule can undoubtedly hinder customer experience. With Syscom 365 Furniture software, you are given transparency over up-to-date available resources and a fully comprehensive view of the production process from design to procurement to installation. The “Pick to Load” feature allows several orders to be grouped for production. The Product Configurator adapts your schedule based on current capacities if necessary. These tools enable you to scale your operations and execute a realistic timetable based on live estimations. The many benefits of furniture production software lets you use relevant information to stay ahead of schedule.
Redefine The Supply Chain
Syscom’s furniture ERP production software can automate and redefine the supply chain process by offering a translucent view of spawning, managing, and tracking transfers between 3PL (Third-Party Logistics) and warehouses. Furniture manufacturers source materials from various suppliers, and ERP software produces electronic records on in-transit transactions. With complete control over your internal supply chain, Syscom 365 Furniture optimises your procurement process and uses plan production-purchasing to make smarter decisions for current and future warehouse requirements.
With this arsenal of digital tools at your disposal, the Syscom 365 Furniture app for Microsoft Dynamics 365 is the solution for securing a seat in the upcoming digital landscape.
Are you interested in finding out more?
Syscom are specialists in furniture manufacturing software and provide furniture ERP software solutions that will help you maintain your competitive edge, improve business operations, reduce costs, and streamline your processes.
Find out more about our Syscom 365 Furniture software, and how it can help simplify everyday challenges by getting in touch with us. To discuss how we can help you, call us on 01384 400 600, email us at info@syscom.plc.uk or submit a contact form below.
01384 400 600
